How Can We Better Help New Members?

[Adina P]

As we get ready to implement a new series of welcoming and informative emails to new members to help guide them once they join, I'd like your input on a few things:

-- What do new members need to know?

-- What do they need to know first...what's most important?

-- What do they need to know next...and after that?

Mainly I want to get your feedback on what is most critical for new members to learn and what is important for them to learn over a period of time as they settle into DK membership.  We want to ensure they feel welcome, now how to navigate, can find answers to common questions, etc.

When we're done, anyone who wants to get what new members get will be able to sign up for the emails.

[Lisa, Daisy & Dexter]

Adina, would you like another guinea pig, I can do it.

[Adina P]

Go for it Lisa!

[My Perfect Doodle Daisy]

I am now on and under "My Perfect Doodle" what should I look for?

[Karen, Jasper and Jackdoodle]

F2B would be better. Less chance of shedding.

[F, Calla & Luca]

LOL.

[Wendy and Myla]

Funny!!!!!

 

[Christine & Camus]

Adina, If you need me, I can be a guinea pig too. 

[Adina P]

You too Christine!

[My Perfect Doodle Daisy]

Adina, here and available!

Lisa

[Adina P]

What did you think of the welcome email you got?  Did you get it? 

[Adina P]

What we want is to send a series of emails each with a snippet or two of info over time.  Rather than EVERYTHING all at once.  Teaching different things with each email.

[My Perfect Doodle Daisy]

I did get it and it was perfect, explained things well.