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So I have posted these last couple of days about trying to find a groomer for Bailey. Before I had Bailey, I had my standard poodle, Ginger. She was my heart dog. She has been gone a year now and I miss her daily. Anyway for 11 years I took Ginger to our groomer. She went every 6-8 weeks. and her prices were on the high end, but Ginger loved her. She did a great job. The one problem I had was that she sometimes would go out of town and call and cancel and I would reschedule my appointment for another week or two longer, which I had no problem with. I lost Ginger on a Tuesday and had an appointment to be groomed the following Friday. That phone call to cancel that appointment was very difficult. I had to leave a message telling my groomer what happened and thanked her for always taking such good care of my girl. My groomer never called me or acknowledged Ginger's passing in any way. To this day, I'm still mad, hurt and shocked that she never contacted me, which is why I didn't go back with Bailey. Am I being too sensitive and critical that she never contacted me saying she was sorry for my loss? Would you go back to a groomer after that?

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I personally would not go back to a groomer who was that insensitive.

And I should add that I'm so sorry that you lost Ginger....I know that feeling and it's so difficult.

Thank you.
I know, all too well, the pain you are feeling on your loss of Ginger. Please except my deepest sympathies. We lost our 13 yr old Golden in July and I still have crying...no sobbing, episodes, whenever I see a senior Golden.
To me, it sounds like your groomer extremely insensitive. I am not sure how I would handle this situation. I would probably tend to stay clear of them. ((Hugs))
Thank you, I feel that way every time I see a standard poodle.

I'm sorry for your loss of Ginger.

We're pretty new to the grooming process with Albee, but seeing the relationship he has with our groomer- I would be terribly upset if I had not received a phone call in your situation. Regardless of it being a hard call to make for her as well, I can't imagine that a decent person wouldn't have done so or made an effort to reach out.

I don't think you're being too sensitive at all. My groomer cried when I told her my last dog died, and I got a card saying a donation had been made to the local animal shelter in her memory. Eleven years of grooming a dog every 6-8 weeks, and you don't acknowledge the owner's loss in any way, not even an "I'm sorry"? Jane had the right word, insensitive. 

My vet made a donation in Ginger's name as well, along with a long note to me and my family. I still sometimes just wonder how a person who runs a successful business could be so cold, especially since I felt that we had a good relationship for all those years.  

I am so sorry for your loss, and in my view you are definitely not being over-sensitive.  Human kindness and compassion counts.

I agree.

I can only offer the possibility of her not getting the message ? Just a thought.

 I thought about that possibility, but she must have gotten the message that the appointment was cancelled which was in the same message.  I think at the very least she could have sent a card to acknowledge.  I'd be looking for a new groomer.

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