Labradoodle & Goldendoodle Forum
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I personally would not go back to a groomer who was that insensitive.
And I should add that I'm so sorry that you lost Ginger....I know that feeling and it's so difficult.
I'm sorry for your loss of Ginger.
We're pretty new to the grooming process with Albee, but seeing the relationship he has with our groomer- I would be terribly upset if I had not received a phone call in your situation. Regardless of it being a hard call to make for her as well, I can't imagine that a decent person wouldn't have done so or made an effort to reach out.
I don't think you're being too sensitive at all. My groomer cried when I told her my last dog died, and I got a card saying a donation had been made to the local animal shelter in her memory. Eleven years of grooming a dog every 6-8 weeks, and you don't acknowledge the owner's loss in any way, not even an "I'm sorry"? Jane had the right word, insensitive.
My vet made a donation in Ginger's name as well, along with a long note to me and my family. I still sometimes just wonder how a person who runs a successful business could be so cold, especially since I felt that we had a good relationship for all those years.
I am so sorry for your loss, and in my view you are definitely not being over-sensitive. Human kindness and compassion counts.
I agree.
I thought about that possibility, but she must have gotten the message that the appointment was cancelled which was in the same message. I think at the very least she could have sent a card to acknowledge. I'd be looking for a new groomer.
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