Hacked Gooming Job and the groomer blamed me.....

[Frances Pendrous (Horan)]

So a few days ago, I put out a discussion regarding the terrible hack job that my regular groomer did on my Frankie Girl. I got wonderful responses from many of you and decided to let her know, via email, how disappointed I was and how I just could not believe she had actually done the cut herself. Today, I received a very nasty email in return, telling me how it was all my own fault for not combing Frankie out on a regular basis and how I should let my future groomer know before hand that I do not want her eyelashes trimmed as this is part of the grooming process. I did agree that she did have some mats under her chest, but her legs were just long and not matted at all, and just did not warrant being shaved down to the bone. She also told me she wanted a picture of Frankie to post on her own website under the subject "how to not send a doodle to the groomer".  Of course, I nearly jumped through the computer screen when I read this, but my husband told me to just ignore the email and move on. Being the obedient wife that I am (sometimes) I am taking his advice, but I just wanted to share with everyone the closure of this sad story of trust.

[mimi alt]

oh good luck ...i found just by chance a groomer who only does doodle...i hope it works out for both of us...

[Sharon & Monty]

A mobile grooming service, I can only imagine.  If anyone wants to get a business started, come my way......please!

[L.M.]

Ugh!!  Here's what I always think when groomers I've experienced have also told me that I don't "keep up with my dog" enough.  I think to myself, I comb them, I bathe them in between grooming sessions, and I brush their teeth....and ya know what my groomer does?? She shaves them down anyway!! So what is the point of me driving myself and my dogs insane trying to keep them matt free (an impossible task) if my groomer is going to shave them down either way?!?!?  And a shave down is totally fine with me because the groomer does it well, BUT don't make me feel guilty (every single time) about how I care for my pet when, even if I bring them to the groomer clean and matt free, they will still get a shave!  Not to mention the fact that I am paying the groomer for a service that she chose to undertake when she opened up a grooming salon.....

Like other posters, I have also heard that many groomers despise grooming doodles.....oh well!! Like I said, maybe these people should consider a career change!  

[Ricki and Tara (doodle)]

I don't think that groomers are taught "people skills" at grooming school!  In any other business if a customer placed an order (how you want your dog groomed) and the business found they were unable to fulfill your order as requested (too many mats) they would place a phone call to the customer explaining the problem and offering possible solutions. From what I read on DK many (not ALL) groomers just change the "order" and never bother to discuss it with the customer. This is a crazy way to run a business in my opinion!

 

I'm sorry to hear of your experience. I hope your next groomer is a grown up!

[mimi alt]

hi , Mimi here mom of scout,thats a shame about puppy... i found a groomer who only cuts doodles... we will see how she does ... My puppy is only 4 month and due for her first cut so i am a little concerned .. but lets see what how it goes,,, a little expensive...,, will keep you guys updated

[Julie, Izzie & Max]

I bought all the equipment to do my grooming myself. Clippers,scissors, combs, brushes and sprays.  I tried to scissor cut Izzie about a year ago.  It did look a hacked grooming job.  It was a little embarrassing.  I have been too afraid to try again.  I hope one day to learn to groom.  I have thought about taking a class in dog grooming.

I am sorry this groomer reacted this way.  If she treats too many people this way, she will soon be out of business.  I would post a review of her grooming business online anywhere I could.  I looked at the reviews on line when choosing a groomer.

Hopefully, you will find a good groomer who also has good people skills.

[Joanne ~ Spud*]

It would be a lot of fun to take a class. Maybe we can get a groomer to teleconference a paid session.

[Julie, Izzie & Max]

Joanne - I would love to do a grooming class. It would be fun.

[Suzann, Rosey & Bandit]

the internet is your best friend right now.  The best revenge is posting your review of her on everything you can, Yelp, epinions, yahoo, ... there is a bunch.  this woman sounds like a real hag!!

 

 

[Joanne ~ Spud*]

Yelp?  That's a new one.  On my way to find out..........