Labradoodle & Goldendoodle Forum
I know as many of us shop for pet insurance we worry about making the right decision when it comes to choosing a company. I post this because we've had another really great claim experience with Pet Plan. A couple months ago Murph started having anal gland issues. I took him to the vet and he went on antibiotics and we had two visits with laser treatments. Nothing seemed to help, so finally the Vet said she would have to anesthetize him and flush out the glands. The total bills for the pre-visits with the laser treatments and the "surgery" totaled $1023. I submitted a claim and today (just two weeks later) I received a check for $823 (I have a $200 deductible). There were no questions asked. The best news is that Murph is fine now...he had been really uncomfortable. I've found that if you provide Pet Plan with the completed forms and medical history signed by the Vet, they provide really good claim service. For us the premiums we've paid for Murph are significantly less than what has been paid out in claims....I'm so happy that we have this insurance.
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I'm glad you had a good experience with Pet Plan, Jane, and even happier that Big Murph is fine now!
Ditto!!!!
I am so glad this all worked out for you, Jane!
This is great to hear Jane. I filed my first claim with them last month for my cat Amber and was so happy with their service. My experience was very similar to yours and I calculated that with the amount they covered it's paid for all of her past premiums as well as a couple of years in the future.
I found their instructions for claim processing easy to understand and I liked that I could follow the processing of my claim on line in my Petplan account.
Glad to hear about your good experience..and that Murph is feeling better! :)
Glad to know the claims process has gone smoothly for you & others! This makes me even more confident in choosing Pet Plan! I'll be signing my guy up ASAP in the next weeks when he turns 6 weeks!
So happy the experience was positive and even more that Murphy is doing well. I'd also be interested in hearing more about both the flushing and the laser treatments as we have been having some issues with Lucy. The Vet mentioned the surgery word at our last visit if this continues and I'm just not ready to go there.
The laser treatments only helped for a few days. The Vet told me that when she got into the glands while he was under anesthesia she found that they were a mess....badly infected. I know he had been uncomfortable for awhile because he was constantly trying to lick and there was always an odor. He's been totally fine since he had the procedure. My Vet said she never does the surgery to remove the glands until she tries this first. Good luck with Lucy and message me if you need any more info.
This is great news, and it makes me really happy that Darwin is insured with PetPlan! Glad Murphy is okay now!
Great news, Jane. So glad Murph is feeling better!
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