Am I Being Too Sensitive and Critical

[Linda and Bailey]

So I have posted these last couple of days about trying to find a groomer for Bailey. Before I had Bailey, I had my standard poodle, Ginger. She was my heart dog. She has been gone a year now and I miss her daily. Anyway for 11 years I took Ginger to our groomer. She went every 6-8 weeks. and her prices were on the high end, but Ginger loved her. She did a great job. The one problem I had was that she sometimes would go out of town and call and cancel and I would reschedule my appointment for another week or two longer, which I had no problem with. I lost Ginger on a Tuesday and had an appointment to be groomed the following Friday. That phone call to cancel that appointment was very difficult. I had to leave a message telling my groomer what happened and thanked her for always taking such good care of my girl. My groomer never called me or acknowledged Ginger's passing in any way. To this day, I'm still mad, hurt and shocked that she never contacted me, which is why I didn't go back with Bailey. Am I being too sensitive and critical that she never contacted me saying she was sorry for my loss? Would you go back to a groomer after that?

[Linda and Bailey]

Oh no, believe me she got that message because if she didn't she would have called me within 1/2 an hour of missing my appointment and telling me I had a $25 missing appointment fee.  

[Laurie, Fudge, and Vern]

I am so sorry for the loss of your Ginger. The only thing I can say is perhaps your groomer did not get the message for some reason or the other. If she did, then I agree it was extremely insensitive of her to not acknowledge your loss. In any case, I bet another wonderful groomer is out there for Bailey.

[Linda and Bailey]

Thank you and she always called when an appointment was missed, I feel she is probably in it more for the money than for the love of animals.  

[Camilla and Darwin]

I'm so sorry about Ginger, she sounds like a wonderful dog. I honestly don't know what I would do in that situation, or if you are being too sensitive or not. I would tend to side with you and the other members who have responded on this issue though, it seems very insensitive and I might look for another groomer.

[Jarka, Monty & Auggie]

So sorry about Ginger!

And yes, I'm pretty sure I would feel VERY hurt myself as well and would not take my next dog there, no matter how good the groomer was

[Linda and Bailey]

Thank you, and I must say she was very good but I feel she must be missing something.  I cry for people when I hear they have to put down their dogs even when I don't know them.

[Suzanne & Jack]

I can imagine the pain you must have after losing Ginger, and I agree with everyone else.  If I were your groomer and had established a relationship with you and your Ginger over many year, a phone call would have been the minimum.  I'm sure she probably expected an extra tip during the holidays.

[BG and Gavin]

I had a vet who briefly treated my old cat for an unknown issue.  He died the night before the follow up appointment.  When I called crying uncontrollably to cancel the appointment the next morning, the receptionist gave me condolences and then I did not hear another word.  I was hurt and angry that the vet would not follow up with me to discover the circumstances of his death or anything.  From a medical stand point you would think that he would want to know what happened as the case was a bit puzzling to him in the first place.  Needless to say I have a new vet now.  Always go with your gut.  I think that is this week's theme.

[BG and Gavin]

And I would like to add my condolences on your loss of dear Ginger.

[Linda and Bailey]

Thank you.

[Rosemary (Ro) and Enzo]

Wow....I would find a new Vet as well. Most Vets send a condolence card signed by all the office staff. One sent me a paw print of our old girl with a snippet of her hair ( she had been cremated). With the loss of our last Golden, our Vet sent us flowers!.
Would agree....follow your heart.

[Ginny Nightingale]

I tend to feel that you are not being too critical--she definitely made a mistake by not calling you to offer her condolences...and you have every right to be hurt--but I am a forgive and forget kind of person and if she is that talented a groomer and always did a good job and took good care of Ginger, I think I would go back. Just my opinion...lots of people would give their right arm to find a good groomer and she may be worth the discomfort it may cause you to go back to her--or maybe not.